Hosted PBX for big business on a small budget

mVoice's Hosted PBX is a communications package designed for small businesses, delivering features of a high end traditional PBX at a fraction of the price. You don't need any PBX hardware onsite, as it's hosted by mVoice for you in a secure data centre.

By choosing an mVoice Hosted PBX, your business will benefit from an affordable start-up cost and flexible design that grows with your business.

Call Plan Charges

	Basic		Standard		Corporate
Business Grade PBX Features
Included Local & National Standard Calls2
Included Mobile Standard Calls2
Per extension (1-7)	$9.95		$19.95		$39.95
Per extension (8th onwards)	$4.95		$14.95		$34.95

 

Call Rates

Local calls	10¢ per call
National calls	10¢ per call
Calls to mobile	14¢ per minute (14¢ call connection fee applies)

Things you should know

1) All charges include GST; 2) mVoice Terms & Conditions and Fair Use Policy applies and is available here; 3) calls to mobiles have a 14 cent call connection; 4) 'Included Standard calls' do not include calls to 13 numbers, calls to directory assistance numbers, or calls to International numbers; 5) calls to 13 numbers 25 cents; 5) Standard call rates apply for the 'Basic' plan and Excessive or Unreasonable use as defined in mVoice's Fair Use Policy; 6) Additional DID's $3.95 per month; 7) DID's less than 100 number ranges cannot be transferred to another carrier; 8) Caller Line Identification is displayed but can be blocked at your request; 9) Tiered Pricing is applied on the 8th extension onwards, which decreases the monthly charge for each extension by $5; 10) Click here to download the Critical Information Summaries (CIS) for this service.

Hosted PBX Charges

Your Hosted PBX provides complete business grade PBX features including; IVR / auto attendant, call pick-up, a Free 1300 number, busy indicator, intercom, voicemail to email and music-on-hold.

	Hosted PBX
Hosted PBX (per month)	$25.00
1300 Number included	1
Direct in-dial's included	1

Interactive Voice Response (IVR)

IVR technology allows callers to direct call transfers or access data based on voice commands or phone prompts. If implemented correctly the IVR systems can streamline communications and efficiently direct inbound calls saving both the caller's time and reduce double or triple call handling.

mVoice offer 3 default IVR / Auto Attendant settings, each setting varies in complexity, click on 'Show Details' below to view the default settings. If our default settings don't suit your business that's OK we can customise an IVR one to your requirements, hourly rates apply.

	Simple IVR		Intermediate IVR		Complex IVR
IVR Set-up (once-off charge)	$49.00		$49.00		$49.00
Business Hours IVR
After Hours IVR

Customised IVR's are priced on application

What's Included

mVoice's Hosted Business PBX eliminates the need for a traditional in-office telephone system, reducing line rental, hardware and maintenance costs.

All you require are IP enabled handsets , a router and a suitable broadband connection. You'll receive significant savings as our plans include 'Standard Calls'.

Features

1) All charges include GST; 2) mVoice Terms & Conditions and Fair Use Policy applies and is available here; 3) calls to mobiles have a 14 cent call connection; 4) 'Included Standard calls' do not include calls to 13 numbers, calls to directory assistance numbers, or calls to International numbers; 5) calls to 13 numbers 25 cents; 5) Standard call rates apply for the 'Basic' plan and Excessive or Unreasonable use as defined in mVoice's Fair Use Policy; 6) Additional DID's $3.95 per month; 7) DID's less than 100 number ranges cannot be transferred to another carrier; and 8) Caller Line Identification is displayed but can be blocked at your request.

How it works

mVoice's Hosted Business PBX is designed for small businesses, delivering features of a traditional high-end PBX at a fraction of the price.

You don't need any PBX hardware onsite - all you require are IP enabled handsets, a router and a suitable broadband connection.

The PBX system is located in mVoice's secure data centre supported by our 24 hour system monitoring. Software maintenance, upgrades and PBX programming are managed by mVoice, allowing you more time to focus on your business.

You'll have access to mVoice's online PBX portal which enables you to review settings, configure and manage extensions and provide end users with advanced call features.

Is mVoice's Hosted Business PBX the right solution for me?

mVoice's Hosted Business PBX is an appropriate solution where:

• Your business is geographically dispersed but wishes to appear as one unified organisation with central or multiple call management/monitoring points.
• Your business wishes to evaluate migration to IP telephony without significant investment in hardware, software and technical support.
• You have a number of smaller geographic locations (1-5 staff at each) and the investment in an IP PBX at each location cannot be justified.
• You require a flexible phone system that provides staff with the ability to relocate quickly and seamlessly between offices, home, interstate and overseas without disruption.

Save on Call Costs

Reduce your call costs and predict your monthly telephone bill by selecting mVoice's Included Call plans2 with your Hosted business PBX.

Operational Benefits

Unified Appearance

Publish one number linked to your mVoice Hosted Business PBX that follows you wherever you go.

Increase Staff Productivity

Automatically distribute calls to your branch offices, home offices or mobile phones the way you want, when you want.

Professional Voice Recordings

You don't have to be a big business to sound like one. Your mVoice Hosted PBX includes personalised greeting, after hours and holiday messages.

National and International Presence

Create a national or international presence by adding incoming numbers from Australia and overseas.

Keep your existing phone numbers

Transfer your current phone numbers to your mVoice Hosted business PBX with Local Number Portability.

Financial Benefits

Reduced Up-front Costs

The initial cost of deploying a mVoice Hosted PBX is significantly lower than a standard onsite PBX.

Save on Call Costs

Reduce your call costs and predict your monthly telephone bill by selecting mVoice's Included* Call plans with your Hosted business PBX.

Outsource Support Needs

mVoice's support team takes care of complex system management procedures.

Scalability

mVoice's Hosted Business PBX is per extension based. Scale up or down at any time simply by adding new extensions as you need them.

Rapid Deployment

System configuration and deployment is completed as soon as you are ready.

No Contract

No long term commitments required. There are no cancellation fees or hidden charges.

Things you should know

1) All charges include GST; 2) mVoice Terms & Conditions and Fair Use Policy applies and is available here; 3) calls to mobiles have a 14 cent call connection; 4) 'Included Standard calls' do not include calls to 13 numbers, calls to directory assistance numbers, or calls to International numbers; 5) calls to 13 numbers 25 cents; 5) Standard call rates apply for the 'Basic' plan and Excessive or Unreasonable use as defined in mVoice's Fair Use Policy; 6) Additional DID's $3.95 per month; 7) DID's less than 100 number ranges cannot be transferred to another carrier; and 8) Caller Line Identification is displayed but can be blocked at your request.